Anyone who is trying to learn the basics of Microsoft Dynamics CRM or upgrade their knowledge on the latest version of Dynamics CRM platform needs the best resources - books on Dynamics CRM. A bunch of good books in your shelves will help you go long way in your Dynamics CRM career.
Some
of the best books on Dynamics CRM that I found out are listed out here, which
is not in any particular order.
Microsoft Dynamics CRM 2011 Application Design
Author: Mahender Pal (Dynamics
CRM MVP).
This
book is a guide for developers to extend Dynamics CRM using the newest
customization features - custom modules, site map customization, use of
developer’s toolkit to build plugins, create web applications in Silverlight
and create mobile applications with Mobile Express.
Microsoft Dynamics CRM2011 Unleashed
Authors: Marc J. Wolenik, Damian Sinay and Rajya Vardhan Bhaiya.
A guide
for planning, customizing, deploying, and securing Microsoft Dynamics CRM 2011.
Explain how Dynamics CRM 2011 works and how to drive maximum business value
from it. It also contains discussions on data visualization, SharePoint integration,
user interface changes, dashboards, workflows, WCF-based programming model, UI
scripting, and security.
Working with Microsoft Dynamics CRM2011
Authors: Mike Snyder, Jim Steger, and Kristie Reid.
This
book provides hands-on lessons on configure, adapt, and extend Microsoft
Dynamics CRM 2011. Whether you’re an IT professional, a developer, or a power
user, you’ll get pragmatic, hands-on insights for customizing CRM in your
organization—with or without programming.
MicrosoftDynamics CRM 2011 Step byStep
Authors: Mike Snyder, Jim Steger, and Brendan Landers.
Use
the easy-to-follow lessons to master the fundamentals of Microsoft Dynamics CRM
2011. It goes in depth on working within tools such as Microsoft Outlook®;
tracking customer activity and communications; managing campaigns, leads,
quotes, contracts, and orders etc.
MicrosoftDynamics CRM 2011 Administration Bible
Authors:
Matt Wittemann and Geoff Ables;
An in-depth, expert guide to Microsoft Dynamics CRM 2011 from
Microsoft CRM experts! This in-depth Bible is packed with expert guidance on Microsoft's
Dynamics CRM 2011. Whether you're new to Dynamics CRM or upgrading from an
earlier version, you'll get thoroughly up to speed on everything from the
basics to new features and more.
Sams Teach Yourself MicrosoftDynamics CRM 2011 in 24 Hours
Authors: Anne Stanton.
This
book is a straightforward, step-by-step approach to orchestrate successful Dynamics
CRM projects, automate processes, create more efficient workflows, and optimize
sales and marketing campaigns. Explains in 24
simple chapters new features of Dynamics CRM ranging from the new Ribbon
interface to SharePoint integration.
The CRM Field Guide
The
CRM Field Guide is an essential guide to Microsoft Dynamics CRM that everyone
should have on their bookshelf. This book offers you the best practices and strategies
of the combined experience of some of the most recognizable global experts in
the CRM industry.
Microsoft Dynamics CRM 2011 New Features
Authors: Jim Wang, Darren Liu
This
book will help you master the new features of Microsoft Dynamics 2011. Covering
client-side programming to perform data validation, automation, process
enhancement, Plug-Ins and Processes. Also covers extending Microsoft Dynamics
CRM 2011 in the Cloud. You can read more about the book in the review that DONNA EDWARD wrote.
Microsoft Dynamics CRM 2011 Customization & Configuration (MB2-866) Certification Guide
Authors: Neil Benson(Dynamics
CRM MVP).
This
book is mainly focuses on Dynamics CRM certification paper MB2-866- Customization and Configuration Certification guide,
contains a plethora of information relevant to helping you pass the exam to
include a practice exam.
Microsoft Dynamics CRM 2011: Dashboards Cookbook
Author: Mark AuCoin (
Dynamics CRM MVP).
This
book provides you very specific information you need to become the Master of CRM
Dashboards. visualizing
your most important data at a glance. Explains how iFrames, chart
customizations, advanced WebResources etc. can improve your dashboards in
Dynamics CRM with scenario.
Microsoft Dynamics CRM Online 2011 Quick Reference
Authors: Edward Kachinske, Timothy Kachinske, and Adam Kachinske
Just
like the title says this book is a quick reference for online version of Dynamics
CRM- Dynamics CRM Online 2011.
Explores end-user features in CRM Online 2011 and includes step-by-step processes,
tips & tricks, and expert advice from some of the country’s top CRM
consultants.
MaximizingYour Sales with Micrbysoft Dynamics CRM 2011
Authors: Edward Kachinske, Timothy Kachinske, and Adam Kachinske.
This
book is more of focusing on the functional side of Dynamics CRM targeted for
Sales Professionals and other CRM Users who want to learn how to get the most
from the application when working with Accounts, Contact, Opportunities,
Reports and more.
DynamicsCRM Deep Dive: Security
Author: Mitch Milam (Dynamics
CRM MVP).
A book dedicated for Dynamics CRM security. As name indicates a
deep dive into all aspects of security related to the Microsoft Dynamics CRM
2011 application.
Silverlight+ CRM
Author:
Dave and Julie Yack (Dynamics CRM MVPs).
A
guide explains how to use Silverlight with CRM 2011 application. Describes in
details how Silverlight components can be added and make them building blocks
for larger Dynamics CRM solutions. A guide for for developers who want to learn
more about the capabilities of Silverlight and CRM 2011.
