Microsoft Dynamics CRM 2011 Interview Questions

Microsoft Dynamics CRM 2011 Interview Questions -1

I see quite a good number of searches happening online looking for interview questions and answers on Microsoft Dynamics CRM 2011. Recently I attended couple of interviews for a MS CRM consultant position. It is always advisable to brush up your technical skills before going for an interview being an a fresher or an experienced MS CRM consultant.

In this article I would be posting a set of questions that I have faced in my recent interviews plus the questions that I found online.

1. Difference between Retrieve and RetrieveMulitiple?

2. Difference between Retrieve and Fetch?

3. Where to use REST and where to use SOAP in crm 2011

4. Is REST is synchronous or Aynchrouns?

5. If we want to run a plugin for outlook offline mode what we need to do?

6. Early binding in CRM 2011 and what is the use of crmsvcutil.exe?

7. What is Secure and Unsecure configurations CRM 2011?

8. Different ways to debug a plug-in?

9. What is context.depth? And where we use it?

10. What is correlation id? Where we use it?

11. What is preEntity and postEntity images?

12. How to add a drag-and-drop functionality on a CRM form?

13. Can the same field appear twice in a form in CRM 2011?

14. How to customize CRM 2011 server with external .aspx pages?

15. How to integrate an external portal with CRM?

I will be updating this post with more questions or will add more posts soon.

Thanks for reading!

Microsoft Dynamics CRM 2013 User Experience Overview

The new Microsoft Dynamics CRM has a cleaner, faster and more intuitive user interface, all to drive your productivity. In this video, Eric Boocock, Senior Product Marketing Manager at Microsoft Dynamics shows new elements like the touch enabled navigation model, a new version of the customer record, a new command bar and more. Eric also demos the new Microsoft Dynamics CRM, in Firefox. Learn more about Microsoft Dynamics CRM vision at http://www.microsoft.com/en-us/dynamics/crm-vision.aspx

Business Processes in Microsoft Dynamics CRM 2013

Microsoft Dynamics CRM 2013 comew with a new concept Business Processes as part of this workflolws and dialogs.

Top 7 Features of Microsoft Dynamics CRM 2013

Microsoft Dynamics CRM 2013 brings a bunch of new features

Now that Microsoft Dynamics CRM 2013 is here, let's take a look at some of its best new features:

Quick Create form – this very basic form allows you to quickly enter a record. For example, if you’re on the phone with a Lead and want to quickly capture their name and phone number in CRM without having to navigate to the lead entity, this new feature is a great addition. You can customize these forms to include the type of information you would want to quickly enter.

Quick View forms – this feature allows you to bring in data from related entities. For example, if you are working on a Case record and want to view basic Account information on the Case form, you can use a Quick View form to do that. This is a read only mode view, but we anticipate this being an area that Microsoft expands in the future. Wouldn't it be great to update related record information on one form?

Portable Business Logic / Business Rules – this great addition provides an intuitive way to write simple code that was otherwise reserved for someone with development / coding experience. You can do things like set field values, show/hide fields, set required/recommended fields and validate field data. This is a really cool addition to CRM 2013.

Guided Processes – a new visual process display can be made available that guides the user through pre-defined processes. Multiple processes can be added to each record type - think sales process for inside sales vs. outside sales. A sales organization can make sure each required step in each pipeline phase is completed before moving to the next pipeline phase.
Real time / Synchronous Workflows – processes in CRM 2011 always ran in the background requiring a user to reload the form to see the end result of the workflow. CRM 2013 now introduces processes that run immediately and update the form in real time.

Auto Save – once you’ve created a record, this new feature automatically saves information on your form triggering every 30 seconds as well as when you leave the form. This batch updates any changes made to the form without having to remember to hit the Save button. This is a system wide setting, so you either use Auto Save on all forms or you don’t.

MoCA – otherwise known as “Mobile Client Application”. MoCA refers to the (free) mobile app that can be downloaded to your phone, tablet, or even desktop. This new mobile app renders your existing CRM forms as mobile forms. These mobile forms are limited and are restricted to 5 tabs or 75 fields and 10 lists, whichever one comes first. Also, IFrames are not supported. Global search is supported in the mobile client so you can now search across multiple entities, whereas, in the full web client the ‘Quick Find’ only searches within a specific entity.

View the slide at SlideShare:

Top 7 features in microsoft dynamics crm 2013 from Firoz Muhammed